Support

Adax support engineers are experts in every aspect of system development including software, hardware, integration and deployment. This level of knowledge and expertise enables customers to deploy their applications quickly, easily and successfully. Adax’s post deployment support maintain the solution and extend its life cycle.

Adax offers various aspects of pre and post sales technical support including:

• An assigned Technical Support Engineer as a single point of contact
• Email and Telephone Support, including 24 x 7
• Adax documentation and technical library
• On-site technical support
• Product Training
• Individual System Development
• Downloadable drivers, patches and software releases
• Extended Hardware Warranty

In addition to working with customers, Adax engineers work closely with systems and software partners to ensure interoperability of best of breed products.

Corporate HQ covering the Americas
adax inc 2900 Lakeshore Ave Oakland CA 94610 USA Tel: +1 (510) 548 7047 Fax: +1 (510) 548 5526	Contacts: Technical Support: support@adax.com
European HQ covering Europe, Middle East, Africa, Russia and India
adax europe ltd Reada Court Vachel Road Reading RG1 1NY UK Tel: +44 (0) 118 952 2800 Fax: +44 (0) 118 957 1530	Contacts: Technical Support: support@adax.co.uk
China Support Office covering Asia-Pacific
adax china Unit B-4 27floor, No. 888 Wan Hang Du Road Shanghai 200042 China Tel/Fax: +86 21 63868802	Contacts: Technical Support: support@adax.com