Support

Adax support engineers are experts in every aspect of system development including software, hardware, integration and deployment. This level of knowledge and expertise enables customers to deploy their applications quickly, easily and successfully. Adax’s post deployment support maintain the solution and extend its life cycle.

Adax offers various aspects of pre and post sales technical support including:

• An assigned Technical Support Engineer as a single point of contact
• Email and Telephone Support, including 24 x 7
• Adax documentation and technical library
• On-site technical support
• Product Training
• Individual System Development
• Downloadable drivers, patches and software releases
• Extended Hardware Warranty

In addition to working with customers, Adax engineers work closely with systems and software partners to ensure interoperability of best of breed products.

To request assistance from Adax Support please contact us here.

Corporate HQ covering the Americas

adax inc
2900 Lakeshore Ave
Oakland
CA 94610
USA

Tel: +1 (510) 548 7047
Fax: +1 (510) 548 5526

European HQ covering Europe, Middle East, Africa, Russia and India

adax europe ltd
Reada Court
Vachel Road
Reading
RG1 1NY
UK

Tel: +44 (0) 118 952 2800
Fax: +44 (0) 118 957 1530

China Support Office covering Asia-Pacific

adax china
Unit B-4 27floor,
No. 888 Wan Hang Du Road
Shanghai 200042
China

Tel/Fax: +86 21 63868802